Product Purchases & Inquiries

Product Information
To learn about Gateway products, browse our Computers or Displays.

Where to Buy
Gateway products are available through select retailers. Find retail store locations, online stores, and product availability.

Replacement Parts and Upgrades
To purchase a new battery, AC adapter, or other accessories and upgrades, visit our accessories page, then select from our current retail partners to access available products.

Gateway Easy Pay Financing
For any previously placed orders or balances on your Gateway "Easy Pay" Financing account, please contact HSBC at 800-676-6100 or manage your account online.

Donation/Sponsorship Requests
Learn more about Gateway Foundation's corporate giving mission.
 

Corporate Contacts

Gateway Locations

Gateway, Inc.
7565 Irvine Center Drive
Irvine, CA 92618

Customer Service
P.O. Box 6137
Temple, TX 76503

The above address is for correspondence only. We cannot accept products at this address. Visit customer service to learn more about mailing a product for service or return.

Employment or Mortgage Verifications
Fax requests along with employee's signed release to 877-845-9730.

Media
Media professionals can contact us by using our media contact form.
 

Feedback

We’d love to hear how we’re doing. We read every response and use this information to improve our site, our products and our service to you.
Give us your feedback.

Service and Support

Online
Visit or search our support site for quick access to drivers and downloads, product manuals, self-help tutorials, technical articles, product specifications and much more.

E-Mail
For quick answers to technical questions, e-mail tech support.

Chat
Chat with a Gateway technician to get live technical support. Our friendly Chat service is available to you most hours of every day.

Phone
Phone support is available for Gateway customers with products that are under warranty.

U.S.
For service and support for Gateway products purchased in the United States, call 866-539-3901.

Canada (English and French)
For service and support for Gateway products purchased in Canada, call 800-297-5980. Find additional contact information for Canadian customers.

International
For international technical support, visit our international contacts page for supported countries or call 408-876-6001.

Out-of-Warranty Service
For service and support for Gateway products that are no longer under warranty, e-mail or chat with tech support. For phone support, purchase Answers by Gateway’s 100% U.S.-based telephone technical support in 30-minute, 90-minute, or 15-incident increments by calling 800-229-1103.
 

Gateway.com Worldwide

Gateway products are available worldwide, visit our international contacts page for a list of our websites and contact information by country.