Product Purchases & Inquiries

Product Information
To learn about Gateway products, browse our Computers or Displays.

Where to Buy
Gateway products are available through select retailers. Find retail store locations, online stores, and product availability.

Replacement Parts and Upgrades
To purchase a new battery, AC adapter, or other accessories and upgrades, visit our accessories page, then select from our current retail partners to access available products.

Gateway Easy Pay Financing
For any previously placed orders or balances on your Gateway "Easy Pay" Financing account, please contact HSBC at 800-676-6100 or manage your account online.

Donation/Sponsorship Requests
Learn more about Gateway Foundation's corporate giving mission.
 

Corporate Contacts

Gateway Locations

Gateway, Inc.
7565 Irvine Center Drive
Irvine, CA 92618

Customer Service
P.O. Box 6137
Temple, TX 76503

The above address is for correspondence only. We cannot accept products at this address. Visit customer service to learn more about mailing a product for service or return.

Employment or Mortgage Verifications
Fax requests along with employee's signed release to 877-845-9730.

Media
Media professionals can contact us by using our media contact form.
 

Service and Support

Online
Visit or search our support site for quick access to drivers and downloads, product manuals, self-help tutorials, technical articles, product specifications and much more.

E-Mail
For quick answers to technical questions, e-mail tech support.

Chat
Chat with a Gateway technician to get live technical support. Our friendly Chat service is available to you most hours of every day.

Out-of-Warranty Service
For service and support for Gateway products that are no longer under warranty, e-mail or chat with tech support. For out-of-warranty phone support, use Answers by Gateway’s 100% U.S.-based telephone technical support.
 

Gateway.com Worldwide

Gateway products are available worldwide. For international contact information, select your country's website from the Gateway worldwide list and visit that sites contact page.
 

Feedback

We’d love to hear how we’re doing. We read every response and use this information to improve our site, our products and our service to you.
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