In cooperation with the U.S. Consumer Product Safety Commission and in the interest of customer safety, Gateway is currently offering to provide free replacement notebook PC battery packs as part of two separate and unrelated voluntary recall actions. For additional information on either battery recall, including frequently asked questions (FAQs) and the systems and part numbers affected, please select the appropriate link below.
This recall affects only certain battery packs shipped from May 2003 through July 2003 as a primary or backup battery pack with the Gateway notebook PCs listed below. Not every Gateway notebook with either of the listed model numbers shipped with a battery pack affected by the recall. Only battery packs bearing the specific part numbers listed below are being recalled.
This recall affects lithium-ion battery packs shipped between September 2005 and October 2006 with cells manufactured by Sony Energy Devices Corp. These were sold as a primary or backup battery pack for Gateway notebook PCs with the following model numbers.
Not every Gateway notebook whose model number is listed above shipped with a battery pack affected by the recall. Only battery packs bearing the specific part numbers listed above are being recalled.
Not every Gateway notebook whose model number is listed above shipped with a battery pack affected by the recall. Only battery packs bearing the specific part numbers listed above are being recalled.
