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Warranty Service
Our limited warranties and service plans are among the best in the business.

For an overview of our plans, choose business or consumer systems. A complete list of
limited warranty terms and conditions are below.

Terms of Sale for All Products Purchased Directly from Gateway
Gateway Standard Terms of Sale

Terms and Conditions for products purchased Directly from Gateway
Gateway 90-Day Unified Limited Warranty
Gateway 1-Yr Unified Limited Warranty
Gateway 3-Yr Unified Limited Warranty
Gateway 3-Yr w/Onsite Language Unified Limited Warranty

Gateway Consumer Priority Access Service
Gateway Business Priority Access Service

Gateway Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Business Extended Service Plan w/ADP

Gateway Consumer Electronics Extended Service Plan
Gateway Consumer Electronics Extended Service Plan w/ADP

Gateway Terms of Sale and Limited Warranty Agreement (Spanish Version)
Gateway Consumer Services Booklet and Standard Terms of Sale (Mexico)

Gateway Consumer 2nd Chance Extended Service Plan
Gateway Consumer 2nd Chance Extended Service Plan

Terms and Conditions for products purchased from an Authorized Retailer
Gateway 1-Yr Limited Warranty Agreement
Gateway 2-Yr Limited Warranty Agreement
Gateway French Canadian 1-Yr Unified Ltd. Warr. Agreement - Canada
Gateway French Canadian 2-Yr Unified Ltd. Warr. Agreement - Canada

Terms and Conditions for Custom Integrated Solutions
Custom Integrated Solutions Terms and Conditions Agreement

Terms and Conditions for Gateway Professional Services
System Management Services Terms and Conditions Agreement
Software Application Support Sevices Terms and Conditions
Personalized Help Desk Support Services Terms and Conditions
Escalation Advisor Support Services Terms and Conditions
Gateway's Non-Microsoft End User License Agreement (EULA)
Asset Recovery Services
Gateway Battery Extension Terms Of Sale

Terms and Conditions of Sale for Peripheral Product Placement Plans
Gateway Peripheral Replacement Plan Terms & Conditions
Gateway Peripheral Replacement Plan Terms & Conditions - Commercial
Florida Peripheral Replacement Plan Terms & Conditions
Florida GW Peripheral Replacement Plan Terms & Conditions - Commercial

Terms and Conditions of Sale for Store Display Products Only
Gateway Consumer Services Booklet and Standard Terms of Sale (Store Display Products Only)

Terms and Conditions of Sale for International Products
Gateway Japan - Japanese
Gateway México - En español
GW/EM France 1-Yr Ltd. Warranty Terms and Conditions
Non-Microsoft Software EULA R0 - France

Retail Monitor Documentation for the UK:
Gateway TFT UK 1-Yr Ltd. Warranty Terms and Conditions
eMachines TFT UK 1-Yr Ltd. Warranty Terms and Conditions



Services prior to 03/02/06
Gateway Consumer Priority Access Service
Gateway Business Priority Access Service
Gateway Florida Consumer Priority Access Service
Gateway Florida Business Priority Access Service

Services prior to 01/26/06
Gateway Consumer Extended Service Plan
Gateway Florida Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Florida Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Florida Business Extended Service Plan
Gateway Business Extended Service Plan w/ADP
Gateway Florida Business Extended Service Plan w/ADP
Gateway Consumer Electronics Extended Service Plan
Gateway Florida Consumer Electronics Extended Service Plan
Gateway Consumer Electronics Extended Service Plan w/ADP
Gateway Florida Consumer Electronics Extended Service Plan w/ADP

Services prior to 01/11/06
Custom Integrated Solutions Terms and Conditions Agreement

Services prior to 12/15/05
Gateway Consumer Priority Access Service
Gateway Business Priority Access Service
Gateway Florida Consumer Priority Access Service
Gateway Florida Business Priority Access Service
Gateway Business Extended Service Plan w/ADP

Services prior to 11/15/05
Gateway Consumer Extended Service Plan
Gateway Consumer Extended Service Plan w/ADP
Gateway Business Extended Service Plan
Gateway Business Extended Service Plan w/ADP
Gateway Consumer Electronics Service Plan
Gateway Consumer Electronics Service Plan w/ADP
Gateway Florida Consumer Extended Service Plan
Gateway Florida Consumer Extended Service Plan w/ADP
Gateway Florida Business Extended Service Plan
Gateway Florida Business Extended Service Plan w/ADP
Gateway Florida Consumer Electronics Extended Service Plan
Gateway Florida Consumer Electronics Extended Service Plan w/ADP

Services prior to 10/27/05
Gateway Consumer Services Booklet
Gateway Business Services Booklet
Gateway Consumer Electronics Services Booklet

Services prior to 08/25/05
Gateway Standard Terms of Sale and Limited Warranty Agreement
Gateway Consumer Services Booklet and Limited Warranty Agreement
Gateway Business Services Booklet and Limited Warranty Agreement
Gateway Consumer Electronics Services Booklet and Limited Warranty Agreement
Gateway Limited Warranty Agreement
Gateway French Canadian 1-Yr Unified Ltd. Warr. Agreement - Canada
Gateway French Canadian 2-Yr Unified Ltd. Warr. Agreement - Canada

Services prior to 08/01/05
Gateway Standard Terms of Sale and Limited Warranty Agreement

Services prior to 05/16/05
Gateway Spanish 1-Yr Unified Ltd. Warr. Agreement - Mexico
Gateway Spanish 2-Yr Unified Ltd. Warr. Agreement - Mexico

Services prior to 02/05/05
Gateway Spanish Limited Warranty Agreement - Mexico

Services prior to 11/24/04
Gateway Standard Terms of Sale and Limited Warranty Agreement
Gateway Consumer Services Booklet and Limited Warranty Agreement
Gateway Business Services Booklet and Limited Warranty Agreement
Gateway Consumer Electronics Services Booklet and Limited Warranty Agreement

Services prior to 9/30/04
Gateway Limited Warranty Agreement
Gateway Spanish 1-Yr Unified Ltd. Warr. Agreement - Mexico
Gateway Spanish 2-Yr Unified Ltd. Warr. Agreement - Mexico

Services prior to 7/22/04
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale
Gateway Consumer Electronics Services Booklet and Standard Terms of Sale


Services prior to 4/01/04
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale


Services prior to 1/29/04
Gateway Business Services Booklet and Standard Terms of Sale

Services prior to 9/11/03
Gateway Business Services Booklet and Standard Terms of Sale
Gateway Business Services Booklet and Standard Terms of Sale (Projector)

Services prior to 8/28/03
Gateway Consumer Services Booklet and Standard Terms of Sale
Gateway Consumer Electronics Services Booklet and Standard Terms of Sale

Services prior to 7/22/02
Mobile Access Portable Support Kit

Warranties prior to 8/05/02
Gateway Value-Added Brochures (Consumer)

Warranties prior to 6/30/02
Third-Party Peripheral Warranty
Third-Party Peripheral Warranty for the State of Florida
Labor Services Service Contract
Trade-in Terms & Conditions (Your:)Ware™)
Gateway® Second Owner Your:)Ware™ Trade-in Plan

Warranties prior to 5/13/02
Standard Product Sales & Warranty Terms and Conditions