What kind of merchandise can I buy with my Gift Card? You can use your Gift Card to buy any products or services we sell, excluding Gift Cards.   How do I redeem my Gift Card? To redeem a Gift Card, you can either shop online at www.gateway.com or call 1-800-GATEWAY. For step-by-step guidelines on how to redeem online, close this window and follow the instructions provided.   Can I use my Gift Card to make a payment on a Gateway Easy Pay account? No, Gift Cards can only be used to purchase products and services.   How do I check the balance of my Gift Card? To check your balance online, close this window and follow the instructions provided. Or, to receive your balance by phone, call (888) 217-0691.   What should I do if my Gift Card is lost or stolen? Lost or stolen cards will not be replaced except where required by law. To report a lost or stolen card, please call (888) 217-0691.   Does my Gift Card have an expiration date? No. However, Gift Cards that still have a remaining balance after 12 months of inactivity will be charged a service fee of $1.50 per month, unless prohibited by law. Active use of a Gift Card includes both balance inquiries and redemptions.   What do I do if my Gift Card doesn't seem to be working? Please call (888) 217-0691 for assistance.