Service Programs

Gateway Customer Care

All the below toll free numbers are applicable/valid only for customers calling-in from India. All customers calling-in from India need to call these numbers directly without prefixing "0". All callers who are calling - in from other countries outside India, please note that if this number lands on any other entity other than Gateway Call Centers in India, it will be beyond the scope of Gateway India Pvt Ltd and Gateway India Pvt Ltd will not be responsible for such calls. Please note that these numbers are allocated by Authorized Telco Service Provider of India.


Call Center Contact Number

Monday to Saturday 9 AM to 7 PM (Excluding public holidays).


Products Category

Laptop, Consumer PC & Projector

1-800-11-6677 (Toll free from BSNL/MTNL landlines).

1-800-3000-2237 for India (1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).

1-800-816-2237 for US.

0120-3807200 (Standard call charges apply).

9901676677 (SMS service - Send SMS with system serial number and query for call center to revert back).


Smart Phones & Tablet PC support

Monday to Saturday 9 AM to 6 PM (Excluding Public Holidays).

1-800-103-2237 (Toll free from all the telecom networks).


Standalone Monitor Commercial PC & Server

1-800-11-4100 (Toll free from BSNL/MTNL landlines).

1-800-3000-1919 (Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).

011-26734300 (MTNL/BSNL) and 011-30658200 (Reliance).

(Standard Call Charges Apply)