Service Programs

Gateway Customer Care

We work hard to make your Gateway experience easy. That means giving you great choices, making products simple to set up and operate right out of the box, and being there to support you in The Philippines. Here's how our Customer Care team is ready to help:

Customer Care Call Centre

Our Call Centre team is highly trained and ready to help answer your questions, troubleshoot any problems, or direct you to other service options if needed. Our goal is to solve your problem on the first call so you can get back to enjoying your Gateway technology.

Service Clinics

You may drop off your unit for service at one of our service clinics listed below. Engineers there will check the problem and book-in your unit for repair.

For a minor problem, if parts and tooling are available and the unit was brought in at least an hour before closing, the unit will be fixed on the spot. Otherwise, further diagnosis and repair will be needed; when the repair is completed, you will be notified by phone or e-mail.

Armm

Coneco Sales
88-Don Rufino Alonzo St.
Cotabato City

(064) 4213458 / 4218193

Bicol Region

All Electronics Enterprises - Legaspi
Door 1, CEA Bldg., Lapu-lapu St.
Legaspi City Albay

(052) 4806011 / 4806512

All Electronics Enterprises - Naga
14 PG Commercial Bldg. Panganiban Drive
Naga City

(054) 4733214

All Electronics Enterprises - Sorsogon
Arellano Bldg. Rizal St, Polvorista
Sorsogon City

(056) 4215224 / 2111063

Cagayan Valley

Abana Computer Services
9 Liban Bldg., Mabini St., Centro 04
Tuguegarao, Cagayan Valley

(078) 8442992 / 8448538

Dataworx Office Solutions Corporation
16 Mount Apo, 1st Street
East Tapinac Olongapo City

(047) 2249237 / 2228707

Globestar Technologies Incorporated
03 City Road, Calao West
Santiago City, Isabela

(078) 6827347 / 6827399

Profcom Enterprises
Profcom Building, Roxas St.
Cauayan City Isabela

(078) 6520328 / 8971181 / 8971111

Calabarzon

Armstalk Computer Solutions Inc.
2nd Floor Luce Arellano Bldg. Gomez cor Merchan St.
Lucena City

(042) 7108642 / 6604105 / 09182193212 / 09194371893

ASERCO Cavite
Walter Mart Kilometer 30 Burol, Aguinaldo Hi-way Dasmarinas
Cavite

(046) 4161327

ASERCO Walter Mart Sta. Rosa Laguna
Ground Floor Walter Mart Balibago Sta. Rosa
Laguna

(049) 5344609 / 09163199958

Charleston PC Worx
476 Rizal Ave. cor. P. Genato St. Bgy. 21
Batangas City

(043) 9802169 / 09178405276

FRS Enterprise
1195 MH Del Pilar St., Sta. Cruz
Laguna

(049) 8081609 / 5364179

Car

PC Compumart Inc
3rd floor Abanao Square Mall
Baguio City

(074) 4468533 / 4468676 / 09279157930

Caraga

Columbia - Butuan
2nd Flr. NB Building, Ochoa Ave.
Butuan City

(085) 3414956 / 3427890

Central Luzon

ASERCO Electroworld Pampanga
2nd Level Electrowold SM Pampanga Brgy.
San Jose San Fernando Pampanga

(045) 9617178-80

Benerson Enterprises
F. Tanedo St., Poblacion
Tarlac City

(045) 9821585 / 9823920 / 9828273

JW Computers
1744 Jesus St. Sto.
Cristo Angeles City

(045) 8875218 / 8871979 / 09228023454 / 09214135929

Scientific Computers
G/F Tongco Bldg., Cagayan Valley Road
Poblacion, Baliuag, Bulacan

(044) 7664960 / 7667656 / 6730397

Vera Equinox
Space 6, GF Ramoso Building, Burgos Ave.
Cabanatuan City Nueva Ecija

(044) 4642173 / 6005180

Central Visayas

ASERCO -Cebu
Mandaue North Central Castilex Compound kabangkalan Mandaue City
Cebu

(032) 3452787-89 (loc. 23)

Lamco /Fastronics-Cebu
Mandaue North Central Castilles Industrial Comp. Balangkalan Mandaue
Cebu City

(032) 3453051

MDR Microware Sales - Cebu
North Escario St.corner Clavano St.
Cebu City

(032) 2539361 / 2544018

Mosaic Communications - Dumaguete (MOSCOM)
Ground Floor Uymatio Bldg., Pendices St.
Dumaguete City

(035) 2256702 / 09162740122 / 4228240

MSI-ECS - Cebu
#3 Rositas Compound, Quano Ave., for Circumferential Road
New Mandaue Reclamation Area
Mandaue City

(032) 3459441-43 / 3437645-46

Thinking Tools Cebu
Junquera Extension Cor. R. Landon St.
Cebu City

(032) 2542227 / 2549791

Davao Region

Columbia - Davao
City Triangle M. Roxas Avenue cor CM Recto Ave.
Davao City

(082) 2211474 / 2211475 / 2264222 / 2211809

Digital Interface
Pryce Business Park, J.P. Laurel Avenue, Bajada
Davao City

(082) 2211256 / 2211257

Electroworld Davao
3rd Level SM City Davao Martina Davao City

(082) 2977887 / 2973138

MDR Microware Sales - Davao
C. Arellano St.
Davao City

(082) 22530220-22

Eastern Visayas

Electrocomputer Data Systems
88 P. Zamora St., Tacloban City, Leyte 6500

(053) 3219855 / 3253288 / 5238788

Ilocos

Chimes Enterprises
Chimes Bldg., Perez Blvd.
Dagupan City

(075) 5236974 / 5154776 / 09163642549

Northpoint Computer
Brgy. 15 M.H. Del Pillar St., corner Casto St.
Laoag City Ilocos Norte

(077) 772-0838 / 7703521 / 7703569

PC4Me One Stop Computer
77 Ortega St. Marizar Arcade San Fernando City, La Union

(072) 8882249 / 8895499 / 7002249 / 2423883

Metro Manila

Accent Micro Products Inc.
Suite 1805 18/F East Tower PSEC Bldg. Exchange Road Ortigas Centre
Pasig City

Accent Micro Technologies Inc.
Suite 1408 14/F Antel Global Corporate Center
Julia Vargas Ave. Ortigas Centre
Pasig City

Acer Service Center
1651 M. Guazon St.
Paco Manila

3212237

Advance Solutions Inc.
3F PPL Building, 1000-1046 United Nations Ave.
Paco Manila

5264072 / 5263934

ASERCO Affiliated Electronics Service Corporation
#833 Sheridan St.
Mandaluyong City

7460441-43

ASERCO Alabang
Abenson Building, Ayala Alabang

8071411 / 8071418

ASERCO Electro SM Manila
4th Floor SM City Mall

5248310

ASERCO Makati
5th Floor Walter Mart Makati City

7294680

Asianic
SM Manila

(02) 527-1860

Ayala System Technology Inc.
9F Corporate Center,139 Valero St.
Makati City

7391400

Bridge Distribution, Inc.
3rd Floor PD Building 265 E. Rodriguez Sr. Ave. 1113 Quezon City

7810581-84

Columbia Technologies
No. 1136-1146 J. Nakpil St., Malate II
Manila

5240393

CompuServe - Alabang
Stall 4021 3rd flr. New Wing Alabang, Town Center
Muntinlupa City

8501394 / 09195323276

CompuServe - Makati
Stall 25 G/F Park Square 1 Ayala Center
Makati City

7527961 / 7527962

CompuServe - North Edsa
Stall CCP 136 Cynerzone SM City-North Edsa, Edsa cor. North Ave., Bago Bantay
Quezon City

4267608 / 4266326

Contronics Computer Center Inc.
Omnibus Building 220-B Wilson St. Greenhills San Juan

7271718 / 7261441 / 7240332

Creative Technology Inc.
5th Flr. Marc 2000 Tower, 1973 Taft Avenue cor. San Andres St. Malate Mla.

4004222 (loc. 213)

Fastronics Sales & Services, Inc.
#1 Jenny's Avenue Extension corner Eusebio Avenue San Miguel
Pasig City

9160806-14

Micro Image International Corporation
Unit 101 10th flr. Legaspi Suites Bldg., Salcedo St. Legaspi Village
Makati City

7524525

Microbase, Inc.
5th Flr. Casmer Bldg., 195 Salcedo St. Legaspi Village
Makati City

8137603

MSI-ECS
Topy II Bldg. #3 Economia St. Libis
Quezon City

6883558

Northgate
M8 The Gallery Bldg., Amorsolo St Legaspi Village Makati

7244347 / 7244410

Orienelec Phils. Inc.
2/F Astron Bldg., 102E E.Rodriguez, Bo. Ugong
Pasig City

6715611

Pasadena Technologies Inc
Unit 4E N & M Bldg 1184 Chino Roces Ave. Makati

8976287 (loc. 231)

PC Technologies, Inc.
Unit 807, Cityland 10 Cond., Tower 2, 6817 H.V. Dela Costa St., Ayala Ave.
Makati City

8925390

PC warehouse
Paseo del Congreso Malolos City Bulacan

(044) 7919430 / 2998415 / 7433964

Quest Computer Store
Unit A - 10 Cybertron
Computer City (Broadway Centrum Complex)

7234154

Techtron System Corp.
Rm 306 Quard Star Bldg. #80 Ortigas Ave. Greenhills
San Juan

7445235/36

The Computer Authority
Unit 1806 18th flr. The Taipan Place, F. Ortigas Jr. Road

9141270-73

Xytrix
2nd Flr. 1805 18/F east Tower PSEC Bank Bldg., Km23 Ortigas Ave., Ext. San Isidro, Taytay Rizal

6691656

Zenshin Systems Corporation
#25 G. Roxas St. Brgy. San Jose Quezon City

3650536 / 3669368

Mimaro

Teslinque Computer Sales
189 Rizal St. Puerto Princesa City

(048) 4348902 / 09209201569

Northern Mindanao

Bentan Marketing
53-S Bonifacio St.
Aguada, Ozamis City

(088) 5213344/ 5210421

Columbia - Cagayan
Tirso Neri St. Divisoria
Cagayan De Oro City

(088) 8564879 / 8563823 / 09228499550

Computer Softrade - Iligan
Computer Softrade Iligan Branch #2 Balatero Bldg. Echiverri St.
Iligan City

(063) 2254547

MDR Microware Sales - Cagayan De Oro
1445 Corrales Ext.
Cagayan De Oro City

(088) 8568540 / 8568541 / 8565600

Soccsksargen

Columbia - Gen. Santos
Benito-Anita Bldg. Santiago Blvd. Gen. Santos City

(083) 5526231

Western Visayas

Arce Marketing
1656 Plaridel St. Roxas City

(036) 6213359 / 6213360 / 5228713

Asset Management Services, Inc.
G/F Ilo-ilo Medical Center, Bonifacio Drive
Iloilo City

(033) 3358729 / 3377802

Business Computing Group
Circle Inn Compound Lopez Jaena St. Shopping
Bacolod City

(034) 4342532, 4349946, 7091888

Concept Computers
Concept Computer, 2nd flr. Marymart Mall, Valeria St.
Iloilo City

(033) 3377221

F & C Computer Center
Garcia Bldg. Mabini St.
Kalibo Aklan

(036) 2683835 / 2418 / 09213008008

Zamboanga Peninsula

Computer Softrade - Pagadian
Computer Softrade Main Office J. Ariosa St. Pagadian City

(062) 2142206 / 2144669 / 8507178

DFM Printing & Café Services
4th Floor Dipolog Friendly Mart Quezon Ave. Dipolog City

(065) 2126520 / 09067011211 / 09203454832 / 09209552400