Gateway Customer Care
We work hard to make your Gateway experience easy. That means giving you great choices, making products simple to set up and operate right out of the box, and being there to support you in Singapore. Here's how our Customer Care team is ready to help:
Customer Care Call Centre
Our Call Centre team is highly trained and ready to help answer your questions, troubleshoot any problems, or direct you to other service options if needed. Our goal is to solve your problem on the first call so you can get back to enjoying your Gateway technology.
For any servicing, please bring the unit to:
Acer Computer (Singapore) Pte Ltd
29, International Business Park
#01-07, Acer Building, Tower A
Service Centre (Side Entrance)
- Monday to Friday, 8:45am to 5:15pm
- Wednesday, 5:15pm till 7:45pm
- Saturday, 9:00am to 12:00pm
(Closed on Sundays and Public Holidays)
Service Centre will be closed from
- 4th Feb 2019 to 6th Feb 2019
For Chinese New Year Holidays
Business will resume on the next working day.
Please click here for details on the service options and service location.