Contact Us

Contact Us

Product Information

To learn about Gateway products, browse our current lineup of products.

Where to Buy

Gateway products are available through select retailers. Find retail store locations, online stores, and product availability.

Replacement Parts and Upgrades

To purchase new batteries, AC adapters or other accessories and upgrades, visit the Gateway Accessories Store.

Corporate Contacts

Gateway Location

Gateway Computers
5540 McAdam Road
Mississauga, Ontario
L4Z 1P1

The above address is for correspondence only. We cannot accept products at this address. Visit customer service to learn more about mailing a product for service or return.


Media professionals may contact the media hotline at 949-471-7040.

Service and Support


Visit or search our support site for quick access to drivers and downloads, product manuals, self-help tutorials, technical articles, product specifications and much more.


For quick answers to technical questions for your Gateway products, e-mail tech support.

Call Center

Phone support is available for current Gateway customers. Contact our Customer Care Call Center.

Out-of-Warranty Service

For service and support for Gateway products that are no longer under warranty, e-mail or chat with tech support. For out-of-warranty phone support, use Answers by Gateway’s telephone technical support.