Contact Us

Contact Us

Corporate Contacts

Gateway Location

Level 24, Menara AMBank
No. 8, Jalan Yap Kwan Seng
50450 Kuala Lumpur

The above address is for correspondence only. We cannot accept products at this address.

Technical Support


Visit our support section for quick access to drivers and downloads, user guides, product specifications and more.

Service Clinics

Want to have your unit checked by our engineering team? Learn more about our local service clinics.


For quick answers to technical questions for your Gateway products, e-mail tech support.

Call Centre

Phone support is available for current Gateway customers. To contact our Customer Care Call Centre, call toll-free 1800 88 1918.

Local Hours of Operation:
  • Monday to Friday: 9:00 AM to 6:00 PM
  • Saturday, Sunday and public holidays: Closed