Service Programs
Gateway Customer Care
We work hard to make your Gateway experience easy. That means giving you great choices, making products simple to set up and operate right out of the box, and being there to support you in The Philippines. Here's how our Customer Care team is ready to help:
Customer Care Call Centre
Our Call Centre team is highly trained and ready to help answer your questions, troubleshoot any problems, or direct you to other service options if needed. Our goal is to solve your problem on the first call so you can get back to enjoying your Gateway technology.
Service Clinics
You may drop off your unit for service at one of our service clinics listed below. Engineers there will check the problem and book-in your unit for repair.For a minor problem, if parts and tooling are available and the unit was brought in at least an hour before closing, the unit will be fixed on the spot. Otherwise, further diagnosis and repair will be needed; when the repair is completed, you will be notified by phone or e-mail.
Armm
Coneco Sales
88-Don Rufino Alonzo St.
Cotabato City
(064) 4213458 / 4218193
Bicol Region
All Electronics Enterprises - Legaspi
Door 1, CEA Bldg., Lapu-lapu St.
Legaspi City Albay
(052) 4806011 / 4806512
All Electronics Enterprises - Naga
14 PG Commercial Bldg. Panganiban Drive
Naga City
(054) 4733214
All Electronics Enterprises - Sorsogon
Arellano Bldg. Rizal St, Polvorista
Sorsogon City
(056) 4215224 / 2111063
Cagayan Valley
Abana Computer Services
9 Liban Bldg., Mabini St., Centro 04
Tuguegarao, Cagayan Valley
(078) 8442992 / 8448538
Dataworx Office Solutions Corporation
16 Mount Apo, 1st Street
East Tapinac Olongapo City
(047) 2249237 / 2228707
Globestar Technologies Incorporated
03 City Road, Calao West
Santiago City, Isabela
(078) 6827347 / 6827399
Profcom Enterprises
Profcom Building, Roxas St.
Cauayan City Isabela
(078) 6520328 / 8971181 / 8971111
Calabarzon
Armstalk Computer Solutions Inc.
2nd Floor Luce Arellano Bldg. Gomez cor Merchan St.
Lucena City
(042) 7108642 / 6604105 / 09182193212 / 09194371893
ASERCO Cavite
Walter Mart Kilometer 30 Burol, Aguinaldo Hi-way Dasmarinas
Cavite
(046) 4161327
ASERCO Walter Mart Sta. Rosa Laguna
Ground Floor Walter Mart Balibago Sta. Rosa
Laguna
(049) 5344609 / 09163199958
Charleston PC Worx
476 Rizal Ave. cor. P. Genato St. Bgy. 21
Batangas City
(043) 9802169 / 09178405276
FRS Enterprise
1195 MH Del Pilar St., Sta. Cruz
Laguna
(049) 8081609 / 5364179
Car
PC Compumart Inc
3rd floor Abanao Square Mall
Baguio City
(074) 4468533 / 4468676 / 09279157930
Caraga
Columbia - Butuan
2nd Flr. NB Building, Ochoa Ave.
Butuan City
(085) 3414956 / 3427890
Central Luzon
ASERCO Electroworld Pampanga
2nd Level Electrowold SM Pampanga Brgy.
San Jose San Fernando Pampanga
(045) 9617178-80
Benerson Enterprises
F. Tanedo St., Poblacion
Tarlac City
(045) 9821585 / 9823920 / 9828273
JW Computers
1744 Jesus St. Sto.
Cristo Angeles City
(045) 8875218 / 8871979 / 09228023454 / 09214135929
Scientific Computers
G/F Tongco Bldg., Cagayan Valley Road
Poblacion, Baliuag, Bulacan
(044) 7664960 / 7667656 / 6730397
Vera Equinox
Space 6, GF Ramoso Building, Burgos Ave.
Cabanatuan City Nueva Ecija
(044) 4642173 / 6005180
Central Visayas
ASERCO -Cebu
Mandaue North Central Castilex Compound kabangkalan Mandaue City
Cebu
(032) 3452787-89 (loc. 23)
Lamco /Fastronics-Cebu
Mandaue North Central Castilles Industrial Comp. Balangkalan Mandaue
Cebu City
(032) 3453051
MDR Microware Sales - Cebu
North Escario St.corner Clavano St.
Cebu City
(032) 2539361 / 2544018
Mosaic Communications - Dumaguete (MOSCOM)
Ground Floor Uymatio Bldg., Pendices St.
Dumaguete City
(035) 2256702 / 09162740122 / 4228240
MSI-ECS - Cebu
#3 Rositas Compound, Quano Ave., for Circumferential Road
New Mandaue Reclamation Area
Mandaue City
(032) 3459441-43 / 3437645-46
Thinking Tools Cebu
Junquera Extension Cor. R. Landon St.
Cebu City
(032) 2542227 / 2549791
Davao Region
Columbia - Davao
City Triangle M. Roxas Avenue cor CM Recto Ave.
Davao City
(082) 2211474 / 2211475 / 2264222 / 2211809
Digital Interface
Pryce Business Park, J.P. Laurel Avenue, Bajada
Davao City
(082) 2211256 / 2211257
Electroworld Davao
3rd Level SM City Davao Martina Davao City
(082) 2977887 / 2973138
MDR Microware Sales - Davao
C. Arellano St.
Davao City
(082) 22530220-22
Eastern Visayas
Electrocomputer Data Systems
88 P. Zamora St., Tacloban City, Leyte 6500
(053) 3219855 / 3253288 / 5238788
Ilocos
Chimes Enterprises
Chimes Bldg., Perez Blvd.
Dagupan City
(075) 5236974 / 5154776 / 09163642549
Northpoint Computer
Brgy. 15 M.H. Del Pillar St., corner Casto St.
Laoag City Ilocos Norte
(077) 772-0838 / 7703521 / 7703569
PC4Me One Stop Computer
77 Ortega St. Marizar Arcade San Fernando City, La Union
(072) 8882249 / 8895499 / 7002249 / 2423883
Metro Manila
Accent Micro Products Inc.
Suite 1805 18/F East Tower PSEC Bldg. Exchange Road Ortigas Centre
Pasig City
Accent Micro Technologies Inc.
Suite 1408 14/F Antel Global Corporate Center
Julia Vargas Ave. Ortigas Centre
Pasig City
Acer Service Center
1651 M. Guazon St.
Paco Manila
3212237
Advance Solutions Inc.
3F PPL Building, 1000-1046 United Nations Ave.
Paco Manila
5264072 / 5263934
ASERCO Affiliated Electronics Service Corporation
#833 Sheridan St.
Mandaluyong City
7460441-43
ASERCO Alabang
Abenson Building, Ayala Alabang
8071411 / 8071418
ASERCO Electro SM Manila
4th Floor SM City Mall
5248310
ASERCO Makati
5th Floor Walter Mart Makati City
7294680
Asianic
SM Manila
(02) 527-1860
Ayala System Technology Inc.
9F Corporate Center,139 Valero St.
Makati City
7391400
Bridge Distribution, Inc.
3rd Floor PD Building 265 E. Rodriguez Sr. Ave. 1113 Quezon City
7810581-84
Columbia Technologies
No. 1136-1146 J. Nakpil St., Malate II
Manila
5240393
CompuServe - Alabang
Stall 4021 3rd flr. New Wing Alabang, Town Center
Muntinlupa City
8501394 / 09195323276
CompuServe - Makati
Stall 25 G/F Park Square 1 Ayala Center
Makati City
7527961 / 7527962
CompuServe - North Edsa
Stall CCP 136 Cynerzone SM City-North Edsa, Edsa cor. North Ave., Bago Bantay
Quezon City
4267608 / 4266326
Contronics Computer Center Inc.
Omnibus Building 220-B Wilson St. Greenhills San Juan
7271718 / 7261441 / 7240332
Creative Technology Inc.
5th Flr. Marc 2000 Tower, 1973 Taft Avenue cor. San Andres St. Malate Mla.
4004222 (loc. 213)
Fastronics Sales & Services, Inc.
#1 Jenny's Avenue Extension corner Eusebio Avenue San Miguel
Pasig City
9160806-14
Micro Image International Corporation
Unit 101 10th flr. Legaspi Suites Bldg., Salcedo St. Legaspi Village
Makati City
7524525
Microbase, Inc.
5th Flr. Casmer Bldg., 195 Salcedo St. Legaspi Village
Makati City
8137603
MSI-ECS
Topy II Bldg. #3 Economia St. Libis
Quezon City
6883558
Northgate
M8 The Gallery Bldg., Amorsolo St Legaspi Village Makati
7244347 / 7244410
Orienelec Phils. Inc.
2/F Astron Bldg., 102E E.Rodriguez, Bo. Ugong
Pasig City
6715611
Pasadena Technologies Inc
Unit 4E N & M Bldg 1184 Chino Roces Ave. Makati
8976287 (loc. 231)
PC Technologies, Inc.
Unit 807, Cityland 10 Cond., Tower 2, 6817 H.V. Dela Costa St., Ayala Ave.
Makati City
8925390
PC warehouse
Paseo del Congreso Malolos City Bulacan
(044) 7919430 / 2998415 / 7433964
Quest Computer Store
Unit A - 10 Cybertron
Computer City (Broadway Centrum Complex)
7234154
Techtron System Corp.
Rm 306 Quard Star Bldg. #80 Ortigas Ave. Greenhills
San Juan
7445235/36
The Computer Authority
Unit 1806 18th flr. The Taipan Place, F. Ortigas Jr. Road
9141270-73
Xytrix
2nd Flr. 1805 18/F east Tower PSEC Bank Bldg., Km23 Ortigas Ave., Ext. San Isidro, Taytay Rizal
6691656
Zenshin Systems Corporation
#25 G. Roxas St. Brgy. San Jose Quezon City
3650536 / 3669368
Mimaro
Teslinque Computer Sales
189 Rizal St. Puerto Princesa City
(048) 4348902 / 09209201569
Northern Mindanao
Bentan Marketing
53-S Bonifacio St.
Aguada, Ozamis City
(088) 5213344/ 5210421
Columbia - Cagayan
Tirso Neri St. Divisoria
Cagayan De Oro City
(088) 8564879 / 8563823 / 09228499550
Computer Softrade - Iligan
Computer Softrade Iligan Branch #2 Balatero Bldg. Echiverri St.
Iligan City
(063) 2254547
MDR Microware Sales - Cagayan De Oro
1445 Corrales Ext.
Cagayan De Oro City
(088) 8568540 / 8568541 / 8565600
Soccsksargen
Columbia - Gen. Santos
Benito-Anita Bldg. Santiago Blvd. Gen. Santos City
(083) 5526231
Western Visayas
Arce Marketing
1656 Plaridel St. Roxas City
(036) 6213359 / 6213360 / 5228713
Asset Management Services, Inc.
G/F Ilo-ilo Medical Center, Bonifacio Drive
Iloilo City
(033) 3358729 / 3377802
Business Computing Group
Circle Inn Compound Lopez Jaena St. Shopping
Bacolod City
(034) 4342532, 4349946, 7091888
Concept Computers
Concept Computer, 2nd flr. Marymart Mall, Valeria St.
Iloilo City
(033) 3377221
F & C Computer Center
Garcia Bldg. Mabini St.
Kalibo Aklan
(036) 2683835 / 2418 / 09213008008
Zamboanga Peninsula
Computer Softrade - Pagadian
Computer Softrade Main Office J. Ariosa St. Pagadian City
(062) 2142206 / 2144669 / 8507178
DFM Printing & Café Services
4th Floor Dipolog Friendly Mart Quezon Ave. Dipolog City
(065) 2126520 / 09067011211 / 09203454832 / 09209552400