Contact Us

Contact Us

Product Information

To learn about Gateway products or to find a retail partner for a specific product, browse our current lineup of netbooks and notebooks.

Retail Stores

Gateway products are available through select retail partners. Browse our Where to Buy page to find a list of our authorized partners.

Corporate Contacts

Gateway Location

Gateway Division
Acer Vietnam Co., Ltd
Suite 803, 8th Fl, Petro Vietnam Tower
1 Le Duan, Dist 1, HCMC, Vietnam

The above address is for correspondence only. We cannot accept products at this address.

Technical Support


Visit our support section for quick access to drivers and downloads, user guides, product specifications and more.

Service Clinic

Want to have your unit checked by our engineering team? Learn more about our local service clinic.


For quick answers to technical questions for your Gateway products, e-mail tech support.

Call Centre

Phone support is available for current Gateway customers. To contact our Customer Care Call Centre, call toll-free 1800-1533. Local Hours of Operation:

  • Monday to Saturday: 8:30 AM to 12 Noon, 1:30 PM to 5:30 PM
  • Sunday and public holidays: Closed